Thursday, March 14, 2019

TripAdvisor Review Archives 15 -- 2017


Pluckers (183 & Burnet Road, Austin, TX) – May 2017
We came here for my yearly birthday meal as being part of the Pluckers club.  There wasn’t much of a wait for tables that afternoon, but we decided to sit at the bar because the service there is generally better.  There was a delay in having our order put in, so we ended up being stuck behind a large table near us.  The appetizer of chips and queso we ordered (which was enough to carry us through the longer-than-normal wait) was taken off the bill as an apology.  That was nice, because our server offered this because he released what happened.  We hadn’t asked for anything.  This is an example of what makes this Pluckers top-notch, as I’ve always gotten good customer service from when I first started going there back in 2003.
My birthday meal was my favorite Monster Basket of boneless wings with waffle fries and honey-mustard dressing.  Every bite was delicious.  I ate half of my food because it was so filling, but that also gave me the chance to have the left-overs the next day for lunch.  This location was the first Pluckers I went to, and of all the locations in Austin, it is the best in my book.



BBQ 512 (183 & McNeil Road, Austin, TX) – May 2017
I was looking for a quick lunch, and this was near where I was doing my errands, so I decided to step in a give it a try.  The interior was clean, but not very impressive.  The lighting was kind of dark, and it had an almost cave-like feel to it.  I got the turkey sandwich with a side of potato salad.  The potato salad had so much mayo on it, it was the consistency of soup.  The turkey was okay, but the bun looked like it had been sat on.  The BBQ sauce which had been poured on it was very watery, and didn’t have much flavor to it.  The meal was less than $10.  It wasn’t bad, but it was not filling nor was it satisfying.  Spend the extra money and go the extra distance and go to Rudy’s.  That’s what I should’ve done, but at least I could say I tried a new place.


Maudie’s Milagaro (Davenport Village, Route 360, Austin, TX) – May 2017
This is my special location, and I’ve gone here for my birthday meal every year for nearly a decade.  While they don’t normally take reservations, we called ahead just to make sure there was a place secured for us.  Due to the humidity, we sat inside where it was noisier.  My fiancée got the chicken tacos, which she said were very watery.  I got my Josie’s Enchiladas, which were cheese enchiladas covered in queso.  They were cooked well, but the portion was smaller than it had been since the last time I was here.  The plate still came steaming hot, so their warm gooey goodness was what I wanted.  This location is out of our way to go, so that’s why it’s been my once-a-year place.  The area that it’s located in doesn’t change, so there’s decent parking, and a varied menu for those who want to try Austin’s best Tex-Mex food.



Rudy’s Country Store and BBQ (Highway 183, Austin, TX) – May 2017
I wanted some good local BBQ that was quick and close by for lunch, and only one place came to mind.  After a poor BBQ experience at another place, I came to Rudy’s to have a real experience.  I’ve gone here for years, so I “know the drill” when ‘m called to deliver my order.  Half-pound of turkey, new potatoes, and banana pudding, please.  There’s so many other great things on the menu I could have, but that’s what I went with this time.  My food was sliced right in front of me, and delivered up quick.  Once combined with the wonderful Rudy’s sauce, it was slice after slice of BBQ heaven.  This has been an Austin establishment for BBQ for many years, and consistently provides both great food and great service.


Brick House (Highway 183 & Duval Road, Austin, TX) – May 2017
We’d driven past this place for a while and just assumed it was just another tavern that served nothing deep-fried bar food.  My fiancée heard that it was a good place to get a burger, so we decided to check it out.  We read a couple reviews on TripAdvisor first which confirmed this was more of a “pub,” meaning that a wider selection of food was available.  The visit did not disappoint in any way.  The interior was spacious, which the “dining area” separated from the “bar area,” and the TV’s scattered about were not cranked up to an obscene volume (as most sports bars are).  Everything was clean, and there was a good mix of patrons present.  There a good selection of both beer and wine, which was nice that we both could have a drink.
My fiancée got a side salad as an appetizer, and it was a very good size (larger than what we expected).  I got the mozzarella bricks, which were worth every bit of the $9.  The coating was not fried batter or breading, so nothing took away from the cheesy goodness.  For our main course, we went (of course) for the burgers.  She got the Kobe and I had the cheese burger.  Both were cooked to our request, and were juicy without being greasy.  The fries which came on the side were good too.  The food here was fabulous.
Our server was Nick, who was very attentive, and answered some questions we had about the menu and when the busy times were.  Thank you, Nick, for helping make our first experience here a great one.  One thing we did notice, the parking in this area has greatly improved and expanded from when my fiancée went to the “shack” this used to be.  Previously the parking in this area had been a nightmare, but now there were enough spaces for the patrons of both this establishment and the one next door.



P.F. Chang’s (Jollyville Road, Austin, TX) – May 2017
It had been years since either of us had been here.  My recalled not being able to park because this was “valet only,” and my fiancée remembered the tiny parking lot because it was “valet only.”  We like the P.F. Chang’s food we get in the store, and since we lost our favorite locally-owned Asian restaurant, we decided to give this a try again.  First things we noticed was that it was no longer a “valet” place, and the parking lot had expanded greatly.  There were actually places to park which didn’t require putting your car on top of another.
We arrived just as the dinner rush was clearing out, and we didn’t have to wait long for our table.  The interior was spacious, and the tables a little closer together than they should be.  There weren’t any soft surfaces to absorb the noise, but it wasn’t too bad.  Our server was very prompt, and attentive (thank you, Rhianna).
We started off with the chicken lettuce wrap as an appetizer.  It was decent, but not stellar.  My fiancée got the orange peel chicken, and I the kung pao chicken.  Both dishes were very meaty and delicious, and the portions weren’t too bad.  Since this is right down the road for us, and there are few good Asian restaurants, we plan on coming back here, even if it is a national chain.


Alamo Drafthouse Lakeline (Lakeline Blvd, Austin, TX) – May 2017
I had a rare day off in the middle of the week, and used it to treat myself for my birthday to a showing of “Guardians of the Galaxy 2.”  I’m an Alamo Victory member, and had been issued a “free ticket” for my birthday, but their website doesn’t allow it to be redeemed online.  I found that kind of defeated the purpose of having to choose your seat and showing online, if I had to redeem it at the box office and hope I can get seated in a showing that I want.  The person at the front desk didn’t have any information about the redemption process, and simply suggested I call their customer service line.  I’d already paid for my ticket, and it would’ve been nice to make the birthday ticket retroactive to what I’d already paid for.
The movie was okay, but nowhere as good as the previous.  I ordered a milkshake to have with the movie, and that was far better than the movie.  The person in the seat next to me had a light-up watch which he kept turning on during the movie, which was very distracting.  I noted that on my order card, and my server did nothing about it.  Once I reported the situation, I didn’t see my server again until my bill was dropped off.
Upon exiting, I looked for a manager to report that to, as well as to ask about how I could redeem my Victory ticket, but the only person present was the single person at the box office who was dealing with a long line of people.  For the past week I have tried calling Alamo’s customer service line, and after clicking through the menu options to get to where I can leave a message, I get a recording that the voice mail was full.  After attempting to reach them all week, I’ve pretty much come to the conclusion that my concern won’t be addressed, nor my questions answered.  I do have to say when Alamo was at Lake Creek, the service and the atmosphere were much better, and friendlier.  Going to Lakeline location now has the same corporate uncaring feel as the other theatres in the area.


Taco Bell (Great Hills Trail, Austin, TX) – May 2017
We rarely eat at national chains, and it’s been years since either my fiancée or I had been to a fast-food joint, but over the weekend we just had a craving for Taco Bell.  We agreed, as far as fast-food places go, that Taco Bell is one of the better offerings.  Our guilty pleasure haul included the seven-layer burrito, nachos bell grande, chicken quesadilla, cheesy potato burrito, and three soft tacos.  We did the drive-thru, so we didn’t go inside.  Although the drive-thru took a little longer than normal because of the person ahead of us, our food was still tasty, even though it wasn’t warm by the time it was handed to us.  We just microwaved it to give some heat, thus we were able to enjoy this.


Brio (Arboretum, Austin, TX) – May 2017
This is a place we go to on a regular basis, and we like to try different things on the menu.  We ordered the crab cakes dish and chicken limone.  Both dishes came out within a reasonable time, and the food was delicious.  Our server Madelynn was very nice.  What more can you say about a place which continues to be great.


Mimi’s Café (Arbor Walk, Austin, TX) – June 2017
In all honesty, when we went out to dinner this night, we were in the mood for Mexican food, but there was an hour wait at the place next door.  My fiancée and I had both (on separate occasions) been to other Mimi’s locations, so we knew this would be an acceptable substitute.  The interior was clean, although there were a few tears on some of the seats.  What we mainly noticed when we walked in at how empty this place was at the height of the dinner hour.  The few patrons in the place all had silver hair, except for the 40-ish couple hiding in an alcove by the bar (which had all the markings of a meeting they didn’t want either of their spouses to know about).  We were surprised the location didn’t have more patrons in it.  Our server was Keenan, and he was excellent.  We started off with the spinach artichoke dip, which was much larger than we’d expected.  For the main courses, we had the French dip and the turkey dinner.  Portions were huge for both plates, and everything was hot and fresh.  The meat was tender.  We could’ve used a bit more gravy on the turkey, but really that was the only quibble we had about the meal.  The wine selection there also wasn’t bad.  Thank you for saving our evening dinner plans!


Manuel’s (Jollyville Road, Austin, TX) – June 2017
We were in the mood for enchiladas, and since this was a place we liked to go to, it made perfect sense to get them here.  My fiancée went for the pork variety with the Verde sauce, but I decided to go off menu a bit.  My favorite dish is cheese enchiladas covered in queso, and our server Parker said he could make that happen.  And since we’d started out with an appetizer of queso, there was some cheese heaven going on.
Normally we’re coming on time where there could be a lot of other patrons, so we’d gotten in the habit of making a reservation ahead of time.  This night, we timed it right as there was no wait and hardly anyone there for dinner.  As usual, the place was always clean, the food good, and service friendly.


Thai Cuisine (Parmer Lane, Austin, TX) – June 2017
With the closing of our favorite Thai place on Anderson Lane, and the turn-for-the-worse our second favorite place on 620 took, we were desperate to find a replacement.  We did, and this is the place.  Thai Cuisine is located in the corner of a strip mall, so it could be easily overlooked.  When we entered, we didn’t see a lot of patrons, but the interior was nicely done.  It had an air of authenticity about, which gave us a good feeling.
There were so many great things on the menu to try, and we got a number of them.  The egg rolls appetizers were okay, but the chicken satay was excellent.  For our main courses, we ordered pad kra prow, pad thai, and the sesame beef.  With all the dishes, the meat was tender, and the vegetables were crunchy.  We also enjoyed how the side of rice came in heart-shapes.  Everything was delicious, and the staff was very friendly.  Paired with a good wine selection, we’ve found our new best-place for Thai food!


Caspian Grill (Oak Knoll, Austin, TX) – June 2017
We like to try new cuisines, and my fiancée had never had Persian food before.  I had, so I had a level of expectation when we decided to give this place a try.  Located in a strip mall on the southbound access road of 183, this place is easy to miss if you don’t know it’s there.  As soon as we opened the door, our senses were greeted by a wonderful aroma.  The interior was nicely decorated, and the tables placed so to maximize the space without making the cozy environment feel crowded.
We started with an appetizer of the Mediterranean flat bread, which was extremely tasty.  My fiancée ordered the makh soos, and I got the chicken kabob.  Each came on a plate with some saffron-covered rice and a side salad.  The presentation was great, and the food was excellent.  Every bite was delicious.  This lived up to my expectations.  The wine selection was also good, and the staff was extremely friendly (and checked on us frequently).  Great food at reasonable prices with great service, what more can you ask for.  This is a place we’ll be coming back to again!


Texican (Lakeline Blvd, Austin, TX) – July 2017
For years this had been one of my favorite places to go for Tex-Mex food (and it was nice because it was close to the house).  We came here for a late lunch, and the place was hardly full, so we were able to get seated quickly.  But then, we sat and sat, and were ignored by the servers going by.  We hadn’t even been brought water.  We noticed a couple who came in about five minutes after us were seated, and immediately given water by their server.  Since it was obvious that we weren’t going to get served sitting at the table, we adjourned to the bar area where the staff couldn’t ignore us.  After we placed our order, we noted a couple other patrons coming up to the bar to get drinks because they said their server had disappeared on them.
I ordered my usual cheese El Paso enchiladas, and my fiancée ordered the taco salad with chicken.  My dish came out wrong, and needed to be sent back to be redone.  The taco salad my fiancée received had hardly any chicken on it; what was there would’ve filled a single enchilada.  The nachos in the taco salad were soggy, like they’d been sitting out for a long time, so the dish wasn’t very edible.  When my enchiladas did return, they had half the amount of cheese in them than they normally do.  This was supposed to be a nice meal at my favorite place, but neither of the dishes were very good.  And there was no management present to mention this too.  The hostess acted kind of scattered when this mentioned to her, it didn’t even registered what we’d said.  So we still paid full price for meals that weren’t satisfactory without any apology for the situation.
For years this had been one of my favorite places to go (since 2007), but the quality of both the food and server has dropped dramatically, it greatly concerns me.  Add to the fact there was no management present to handle these issues, I don’t know if this was a one-off situation or this is becoming like other Austin establishments to provide service that wasn’t good.



Outback (Highway 183, Austin, TX) – July 2017
We were in the mood to get a good steak, and previous experience has shown us that Outback is a decent place to get it.  The website said tables were available, but we still had a wait a few minutes to be seated in order for one to be prepared for us.  That really wasn’t a quibble, as much as it was unexpected.  Our server, Kennedy, was very good, and kept checking on us (as we were tucked away in the corner).
We ordered the filet mignon and prime rib, and both came out exactly as we’d asked, and in a proper amount of time.  The potato sides and salad appetizers were also very good, and prepared correctly.  We finished the evening off with getting a piece of caramel cheesecake (to go), which was also delicious.  We don’t tend to go to national chains, but this is one of the exceptions because of the quality of the food and the excellent service we received.


Mesa Rosa (Anderson Mill Road, Austin, TX) – July 2017
This was one of the first restaurants I found when I moved to Austin back in 2002, and it has been a place I’ve frequented over the years.  Now that I was living back on this side of town again, it was time to re-experience it to see if it was a good as I remembered.  I’d been away for about three years, and looked forward to a good experience.  It was well rewarded.
We’d arrived on a mid-week evening, so there wasn’t too many other patrons present, and the service was a little slow.  But once we placed our orders, our food came out quick, and correct on the first try (as what I remembered).  My fiancée got the chicken chimichanga, which was filled with properly-seasoned meat that wasn’t too greasy or overly-spicy.  I got my usual traditional cheese enchiladas (no beans, extra rice), which were over-flowing with melted cheese at the proper temperature.
I was happy that this place has continued to live up to my memories and expectations, and we plan on returning here again.  My fiancée noted she was glad that she found a Tex-Mex place which she liked.


Mesa Rosa (RR 620, Cedar Park, TX) – July 2017
My fiancée wanted to give this location a try, based on the good experience we had the location closer to our house.  There was plenty of parking and no wait to be seated, although we were seated in the bar area which was much hotter than other sections of the restaurant (which we noted when heading over to the restrooms).  By then, it was too late to ask to be reseated.
Our server was great and kept our beverages refilled.  My fiancée got the same chimichanga she’d gotten at the other location, which she noted had more flavor than the previous one.  I got the burrito al carbon, which was stuffed with chicken, green peppers, and onions, and topped with the spicy green sauce.  Extremely good, and very filling.  We’d also started with an appetizer of queso which was great.
Between the two locations we’ve been to of this Austin-based establishment, we figure this locale would be our main-stay, even though it was further for us to go.


Gino’s Italian Cuisine (Lake Creek Blvd, Cedar Park, TX) – August 2017
We met friends here, as they recommended it because they’d “never gotten a bad meal here.”  I’ve eaten at the original location in Round Rock, so I knew what to expect on the menu.  This location was in a strip mall, which doesn’t look very big from the outside, but it ended up being extremely spacious inside.  There weren’t many patrons when we arrived, but it filled up not long after that.  Even when it was full, the noise level was good, and the people at our table never had any difficulty in hearing each other.  The interior was clean with good décor, as were the restrooms.
For appetizers we got the sautéed veggies and the garlic bread.  The bread was soft, and the garlic taste was subtle.  The veggies were crisp and delicious.  For the main courses, we got the veal caprese, chicken marsala, a calzone filled with bacon and shrooms, and I had my chicken parmigiana.  The meats were decent, and the breading wasn’t very thick.  I thought the piece of meat could’ve had a little more volume, but that was my only quibble with it.  The flavors were good, and the sauces were well-done.  We were so stuffed, we had no room for dessert.  As this had a good selection of wines, this is a place we plan on coming back to.



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